https://amosk.net/blog Short notes on everyday work problems: what someone asked for, what was actually in the way, and the simplest fix. en-us Thu, 12 Nov 2026 16:00:24 GMT https://amosk.net/blog/customer-requests-going-cold https://amosk.net/blog/customer-requests-going-cold Thu, 12 Nov 2026 16:00:24 GMT A shop owner's custom requests took a few rounds of email to pin down, and a reply could sit long enough for the customer to go cold. Now when he says "check email," a ChatGPT project drafts the replies in Gmail, a form for a new request or a follow-up when details are missing, and he reads every draft and sends it himself. https://amosk.net/blog/cant-afford-the-real-fix-yet https://amosk.net/blog/cant-afford-the-real-fix-yet Wed, 11 Nov 2026 16:02:13 GMT One owner's biggest struggle was getting big orders out of his basement, and he already knew the fix was a warehouse the business couldn't justify yet. So we looked for the work that kept him and his team out of their sweet spot, and started with his customer service emails. https://amosk.net/blog/chatgpt-folder-browser-tab https://amosk.net/blog/chatgpt-folder-browser-tab Tue, 10 Nov 2026 16:46:19 GMT A few business owners couldn't attach a folder to their AI project so it could keep their files and past work. They were using ChatGPT in a browser tab and didn't know there was a desktop app. They needed the app and a little training. https://amosk.net/blog/systems-that-dont-talk https://amosk.net/blog/systems-that-dont-talk Mon, 09 Nov 2026 14:04:03 GMT A business coach keeps hearing the same complaint: something doesn't talk to something else, like a job-site hours app and QuickBooks. Usually the apps can be connected. The question is what each one will give you access to, and what happens to the pieces that don't line up. https://amosk.net/blog/log-time-when-the-work-ends https://amosk.net/blog/log-time-when-the-work-ends Thu, 05 Nov 2026 15:19:15 GMT An agency owner hates chasing time logs, and the invoices are built from them. What I suggested was logging time by voice the moment the work ends, using the AI assistant already in their project app, so the hours get caught while they're still in someone's head. https://amosk.net/blog/let-people-check-the-work-first https://amosk.net/blog/let-people-check-the-work-first Tue, 03 Nov 2026 13:56:02 GMT An operations manager said a spreadsheet that fed QuickBooks would be handy, but they'd have to double check its work at first. So a first version should show its numbers next to the source and wait for a person to approve them. Especially with AI and money, a deterministic workflow comes first and trust comes second. https://amosk.net/blog/private-page-instead-of-recap-email https://amosk.net/blog/private-page-instead-of-recap-email Mon, 02 Nov 2026 14:34:21 GMT A recap email probably gets read once and sinks. Each person now gets a private page that starts with the summary of our first conversation, holds any numbers we agree a problem is worth (labeled as potentials, not forecasts), and lets them choose how often they hear from me, including "stop." https://amosk.net/blog/size-the-work-before-you-automate https://amosk.net/blog/size-the-work-before-you-automate Tue, 27 Oct 2026 15:38:09 GMT When a business coach asked whether to automate his admin work or hire an assistant, I answered before asking a single question. Now I start with a list: which tasks, how often, and how long each takes. Then I fix the one that costs the most, the simplest way, and sometimes the honest answer is to hire the person. https://amosk.net/blog/garage-door-left-open https://amosk.net/blog/garage-door-left-open Fri, 23 Oct 2026 14:48:14 GMT From inside the house, nobody could see whether the garage door was open. Now a camera and an AI model on a computer in the house announce it on the speakers when the garage is empty and a door has been open too long. In a business, I ask the same thing: is it a people problem, or is the information somewhere they can't see it? https://amosk.net/blog/tutorial-videos-you-can-remake https://amosk.net/blog/tutorial-videos-you-can-remake Wed, 21 Oct 2026 16:09:20 GMT A software company needed tutorial videos and nobody had time to record them. Instead of paying someone to re-record after every release, we built a pipeline that turns their help pages into narrated videos in about five minutes each, and they left with a written spec any AI can rebuild it from. https://amosk.net/blog/check-what-your-crm-can-already-do https://amosk.net/blog/check-what-your-crm-can-already-do Tue, 20 Oct 2026 14:20:24 GMT A client was entering contacts in both his CRM and his note taker, and was thinking about hiring an assistant. Before building anything, we checked what he already paid for: his CRM's built-in AI could create the contact and suggest a follow-up date, right from his phone.